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Routing Number: 254074345

Online Banking FAQs

Find answers to our most commonly answered questions concerning the following Online Banking features and services.

General

eStatements

  • How can I find a transaction more than 6 months old?

Multiple Accounts

  • How can I view all of my separate member account numbers in Online Banking?

  • My separate member accounts are missing or are indicating "inactive." How do I reactivate them?

  • I changed my password. How does this affect my separate member accounts?

  • How can I transfer funds to another account at Congressional Federal?

Regulation D

  • What is Regulation D? (Reg D)

Direct Deposit

  • What account number do I give my payroll office to establish direct deposit?

  • When will my direct deposit post to my account?

Reserved Funds and Holds

  • Why can’t I access the $5.00 in my savings account?

  • Why is the balance different than my available funds?

Wires

ATMs

Account Services

  • How can I save for my goals?

Account Changes

  • How do I change the name on my account?

  • How do I change the address on my account?

Checks

  • Can I order checks online?

Credit Union Information

Password Reset

  • How do I reset my Online Banking password?

eDeposits

  • How is money released when using eDeposits?

Bill Pay

Working with Payees

  • How do I delete a payee from Bill Pay?

  • How do I add a payee as an electronic payee?

  • How do I modify the address of a payee?

Determining when money is debited

  • When will the money for a scheduled bill be debited from my account?

Sending money to another institution

  • How do I set up a bill pay transfer to another institution?

Working with Payments

  • How do I modify a pending payment?

Creating a payment inquiry

  • How do I research a payment made with bill pay?

  • How can I view a copy of the check sent through bill pay?

Stop payments in Bill Pay

  • How do I place a stop payment on a bill pay check?

VISA Card

Failed VISA payments

Setting up overdraft from VISA

  • Can I use my credit card for overdraft protection?

Traveling with your VISA

Loans

  • After applying for a loan online, what should I expect?

  • What are my options for making payments on my loans?

Tax Forms

  • Where can I access my 1099 Tax Form?

  • Where can I access my 1098 Tax Form?