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Routing Number: 254074345

Contact Us

Routing Number - 254074345

Main Numbers
Local: 703.934.8300
Toll Free: 800.491.2328
From Capitol Hill: 6.3100

Mon. – Fri. 8 a.m.- 6 p.m.

24 Hour Service Center (Dedicated Lines)

Visa® Credit Cards: 866.820.3958
Visa® Check Cards: 888.918.7780 

Visa® Credit and Check Cards Disputes

For International Help Outside U.S (call collect)
Credit Cards and Check Cards 727.299.2449

Mailing Addresses

PO Box 23267
Washington, DC 20026-3267

PO Box 2408
Merrifield, VA 22116-2408  

Loan Payments
PO Box 2408
Merrifield, VA 22116

Visa Payments
PO Box 71050
Charlotte, NC 28272


10461 White Granite Drive, Suite 102
Oakton, VA 22124


Phishing email Report a suspicious email that appears to come from Congressional Federal by forwarding it to

703.934.8307 (fax)
703.934.8322 (fax for Visa® Credit and Check Cards Disputes)

Teller 24
703.934.8333 (local)
800.846.0375 (toll free)
6.4132 (from Capitol Hill)

* The security and privacy of your information is important to us. When communicating with us via e-mail please do not send any information that is considered confidential or sensitive in nature. If you need to communicate any personal information (account numbers, social security number, etc.) please feel free to contact a member service representative at 800-491-2328. Thank You.