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Earlier this year, I shared that 2026 would be a defining year of modernization for Congressional Federal Credit Union—a year in which you would begin to see the next phase of our transformation come to life.

Today, I'm excited to share that this work is beginning to take shape.

Over the coming months, you'll begin to see meaningful progress in the way we serve you, the technology that supports your experience, and the ways you connect with Congressional.

These changes are connected by one purpose: creating a stronger, simpler, and more responsive credit union for you.


Our Progress Begins with People

While we're making significant investments in technology, this journey has always been about something much greater. It's about strengthening the relationships that define Congressional and empowering our people to create experiences worthy of the trust you place in us.

Every decision we've made has been guided by a few important questions:

How can we make your financial life easier?
How can we be there when and how you need us?
How can we continue earning your trust—not only today, but for generations to come?

Those questions have guided thousands of thoughtful decisions because this investment is about more than modernizing technology. It is about creating a simpler, more connected, and more secure experience while strengthening the foundation of your credit union for generations to come.

Technology should never replace relationships. It should empower our people to deliver even greater care, responsiveness, and confidence.


The Same Commitment

As this work continues, you'll also begin to see the Congressional brand reflected more consistently across our communications, digital experiences, and member spaces.

This evolution is about more than a modernized look. It reflects our continued commitment to becoming a stronger, more modern, and more connected credit union centered around the people we serve.

While the way we express our brand is evolving, what matters most remains unchanged.

We remain committed to personal service, financial strength, and being there for you—from everyday banking to life's most important moments. The Congressional brand helps bring A New Standard of Belonging™ to life in a way that is more consistent, recognizable, and meaningful wherever you experience Congressional.


An Important Step Forward This Summer

Later this summer, we'll reach one of the most significant milestones in strengthening the future of your credit union as we modernize the technology that supports your accounts and services.

The technology transition will take place August 29–31.

Over the past year, every decision surrounding the technology transition has been made with one purpose in mind: creating the best possible member experience for you.

In the weeks ahead, you'll receive detailed information about what to expect before, during, and after the technology transition, including important dates, service availability during the transition, and simple steps to help you prepare with confidence.

We'll be with you every step of the way.


Building a Stronger Congressional for Today—And Tomorrow

When I think about the future of Congressional, I do not think only about today’s members.

I think about the young congressional staffer opening a first account. The family saving for a child’s education. The retiree relying on us after a lifetime of service. And the children and grandchildren who may one day call Congressional their credit union.

The trust you place in us today is helping build a stronger Congressional for the generations who will follow.

They deserve the same personal service, financial confidence, and sense of belonging our members value today. That’s why we’re investing so intentionally in our people, our technology, and the experiences we create.

Before we begin sharing more detailed information about the technology transition, I wanted you to hear directly from me why we are making these investments.

We are doing this for you.

Every investment we make is an investment in you, the people who serve you, and the stronger Congressional we're building together.

Thank you for allowing Congressional to be part of your life journey. We are honored to serve you today, and we remain committed to earning your trust in every interaction, every day.

With gratitude,

Tricia C. Szurgot, President & Chief Executive Officer
Tricia C. Szurgot signature
Tricia C. Szurgot
President & Chief Executive Officer
Congressional Federal Credit Union